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By Margaret Myers

ISBN-10: 1860944310

ISBN-13: 9781860944314

ISBN-10: 1860944329

ISBN-13: 9781860944321

To take on the complicated difficulties of existence this day, we have to coordinate a variety of services. structures recommendations and strategies provide the technique of integrating the contributions of experts, together with managers, scientists and engineers.

The publication introduces uncomplicated but sound ideas and a language comprehensible to all involved. Its equipment of strategy modelling, platforms research and layout supplement conventional tools of engineering and administration. It demonstrates these equipment on difficulties coming up from lifestyle, undefined, company, caliber administration and public management.

This introductory publication is appropriate for managers and execs, in addition to undergraduates on enterprise, engineering, computing and technology classes who aspire to turn into specialist challenge solvers.

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Sample text

12: Two processes in sequence (b-type key) 5. A company has just taken over control of the operation of a poorly performing infant school in your area. You have been asked by your client - one of the executives of the Local Education Authority - to model the school as a system. Having identified the school as your referent, you start by drawing a boundary around it. , Health and Safety regulations, the buildings, the equipment? If you find this task difficult, prepare a set of questions to put to the client to clarify your brief.

They should be traceable to their referent and to the person responsible for creating the representation. If possible, the descriptive representation should show the chosen characteristics of the referent as measures of attributes. As an example, the descriptive representation of the London stock market might be a list of share prices. To be of use, the descriptive representation should be truthful and accurate. The time stamp must show the date, and for some purposes even the time of the day when the prices are recorded.

Attribute, measure, model We have just seen that black box systems represent their referent as a set of interrelated attributes, each attribute representing one of the chosen characteristics of the referent. Saying it in words, a characteristic is represented as an adjective or an adjectival phrase. If we perceive a referent as having the characteristic of size, we may describe the size of an item in such words as large, small, medium. The characteristic colour will have values such as red, yellow or blue.

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A first systems book: technology and management by Margaret Myers

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